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Sanna Forbes - Home
Services

From strategy to ship

End-to-end product design for teams who need to move fast. I'll help you figure out what to build, design it right, and get it live.

Strategy
Design
Build
Strategy

Product strategy

Defining what to build and why it matters. I work with founders and product teams to create roadmaps, prioritise features and set product direction.

Deliverables

Product vision and roadmapCompetitive analysisUser personas and journey mapsFeature prioritisationStakeholder workshopsGo-to-market strategy

Best for:

Early-stage startups

Defining your MVP and finding product-market fit

Product pivots

Validating new directions and repositioning

Feature prioritisation

Building the right things in the right order

Market expansion

Scaling products to new markets and segments

Design

UX design

User research, flows, wireframes and interfaces. I take products from discovery through to polished design, ensuring every decision is grounded in user needs.

Deliverables

User research and interviewsInformation architectureWireframes and prototypesUsability testingUI design and design systemsContent strategy

Best for:

New product design

End-to-end design from concept to launch

Feature redesign

Improving existing features based on user feedback

Usability improvements

Fixing friction points and user pain points

Design systems

Creating scalable component libraries

Development

Rapid builds

From design to live in days, not months. I use modern tools and AI-assisted development to build landing pages, marketing sites and MVP prototypes quickly.

Deliverables

Landing pagesMarketing websitesMVP prototypesDesign-to-code handoffWebflow and Framer buildsAI-assisted development

Best for:

Landing pages

High-converting pages for launches and campaigns

Marketing sites

Full websites that tell your story

MVP validation

Quick builds to test ideas with real users

Campaign launches

Time-sensitive builds for product drops

Testimonials

Kind words

"Working with Sanna on the RLT Hub project was fantastic. She brought clarity to complex content challenges, worked seamlessly with the team, and always kept the user front of mind. Her guidance made a real difference to both the strategy and execution of the project."
TH

Tom Hall

Product Manager, Novartis RLT Hub

"Sanna served as a strategic anchor for our entire team, bringing together disparate stakeholders by communicating a clear, unifying strategy. Her recommendations were always sound and articulated with such clarity that she consistently brought everyone on board."
TK

Tal Khangura

Project Manager, Novartis RLT Hub

"The RLT Hub was complex, with priorities changing all the time. Sanna just got on with it. She adapted fast, kept everyone in the loop, and I never had to chase her for anything. Exactly who you want on a tough programme."
WK

Wendy Ko

Program Director, Novartis RLT Hub

"Working with Sanna transformed how we approached our product. Her research insights and UX recommendations helped us build something our users actually love."
BL

Ben

Founder, Balloon Labs

Packaged services

Ready-to-start engagements

Fixed-scope services with clear deliverables and timelines. Perfect for teams who need focused expertise without a long-term commitment.

Packaged service

UX Audit

A thorough evaluation of your product's user experience, identifying friction points and opportunities for improvement. Each audit is customised to your specific focus areas.

1-2 weeks

Depending on scope

Detailed report

Prioritised recommendations

What you get

  • Heuristic evaluation
  • Usability assessment
  • Prioritised issue list
  • Actionable recommendations
  • Competitive benchmarking
  • Executive summary

Customise your focus:

AccessibilityConversionUsabilityMobile experience
Retainer

Content Strategy & Design

Structuring complex information so people can actually use it. I help teams in healthcare, finance and other regulated industries create content systems that scale. Clear IA, consistent messaging and content that works across channels.

Ongoing partnership

Flexible weekly commitment

Complex domains

Healthcare, finance, regulated industries

What I help with

  • Content audits & gap analysis
  • Information architecture
  • Content models & taxonomy
  • User journey mapping
  • Messaging frameworks
  • Content design & UX writing
  • Localisation strategy
  • Content governance
Engagement

Ways to work together

I offer flexible engagement models to suit your needs and budget.

Sprint

Focused 1-2 week engagements for specific challenges. Research sprints, design sprints or rapid builds.

Project

End-to-end product design, from discovery through to handoff. Typically 4-12 weeks depending on scope.

Embedded

Ongoing partnership as part of your team. Weekly commitment with flexible scope as your needs evolve.

Content strategyProduct design

Questions?
Happy to help.

Ready to get started?

Let's talk about what you're building and how I can help.